Advice for Chiddingfold Volunteers and Residents in Need of Help

Chiddingfold Good Neighbours' scheme

Volunteers and Residents in Need of Help

  • Please keep up to date with the latest public health information and act accordingly. This guidance is at https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
  • Wherever possible, communicate by phone or email
  • If personal contact is unavoidable, keep at least 2 metres from one another, limit time spent together to no more than 15 minutes and avoid indoor spaces
  • Wash your hands regularly and use hand sanitiser before and after any contact
  • Payment for shopping should be arranged between yourselves. Online bank payments are recommended and any cash changing hands should be disinfected. Any resident who is unwell should only use online payment
  • If you have any concerns, please make the GNS Coordinator aware and never put yourself at risk

Volunteers

  • If you or any member of your family show Covid-19 symptoms you must stop volunteering immediately and let the GNS Coordinator know
  • If you and the resident are unknown to one another, please identify yourself by showing a passport or driving licence, held up at a window or at a distance
  • Liaise directly with the resident to find out what help they need. You are not obliged to do anything which makes you feel uncomfortable
  • Take care when visiting: if possible, make your first visit in daylight to identify a safe access route and any possible hazards.  Check in advance if the resident has a dog and ask them to keep it safely out of the way
  • If you are collecting a prescription form from the doctor, the resident must give you a completed copy of the Third Party Access and Collection form. (The GNS Coordinator can provide a blank form.)  You will need to show personal identification.  If you are collecting prescription medication from the chemist, the resident will need to give you the details listed in the Residents in Need of Help section before collection.
  • Whilst this advice follows Government public health guidance, all public contact carries risk which cannot be eliminated. By volunteering you are increasing your risk of contracting Covid-19 and you and the residents participate in the scheme at your and their own risk

Residents in Need of Help

  • Any resident with Covid-19 symptoms requesting help must let the GNS Coordinator know
  • If you do not know the volunteer and are unhappy with their identification, contact the GNS Coordinator
  • If you want a volunteer to collect a prescription form, letter or test results from your doctor you must give written consent to your GP using the Third Party Access and Collection form. (The GNS Coordinator can provide a blank form.)  If you want the volunteer to collect prescription medication from the chemist, before collection you will need to give the volunteer your name, address including post code, an outline of the medication being picked up, an indication of when more will be needed and which exemption category you fall into if you are exempt prescription charges.  Note that Boots offer an online service for repeat prescriptions with free delivery at https://www.boots.com/online/pharmacy/
  • If you ask a volunteer to walk your dog, you must tell the volunteer if there are any behavioural traits they need to be aware of, provide the vet’s contact details and confirm that you have Public Liability Insurance
  • You are encouraged to create an emergency contact list that can be shared with your Volunteer
  • Whilst this advice follows Government public health guidance, all public contact carries risk which cannot be eliminated. By requesting help you are increasing your risk of contracting or passing on Covid-19 and you and the volunteers participate in the scheme at your and their own risk

The GNS Coordinator can be contacted by email at gns.chiddingfold@gmail.com or by phone at 07538 819284 or 07921 457856.

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